Strategic management applied to international markets (2016/2017)

Course code
4S02574
Name of lecturer
Fabio Cassia
Coordinator
Fabio Cassia
Number of ECTS credits allocated
9
Academic sector
SECS-P/08 - MANAGEMENT
Language of instruction
Italian
Location
VERONA
Period
I SEMESTRE dal Oct 3, 2016 al Jan 21, 2017.

Lesson timetable

Learning outcomes

The course aims at providing a set of theoretical and practical tools to manage the firm’s internationalization process. Choices related to emerging markets entry and to competition in business-to-business contexts will be covered in detail. Starting from the analysis of strategic decisions, some operational choices will be presented as well, including a focus on sales management.

Syllabus

The international scenario: mature markets, emerging markets, globalization

Foreign market entry: analysis of opportunities and entry modes

Competitive advantages and positioning of the offering in foreign markets:
-Positioning of the offering
-Product strategy
-Pricing strategy
-Communication strategy and cross-cultural management

International competition in business-to-business markets:
-Business-to-business marketing tools
-Business-to-business branding strategies

Sales management as a tool to compete in foreign markets:
-The need for a relational selling approach
-Key Account Management and other key decisions in sales management


Textbooks and study materials

For attending students:
-Slides posted on the e-learning platform, lecture notes, business presentations’ notes.
-Valdani, Bertoli (2014), “Marketing internazionale”, Egea: paragraphs 5.1, 5.2, 5.3 e 5.4 and chapters 8, 9, 10 & 11.
-Sisti, Guenzi, Caiozzo (2015), “Gestire le vendite. L’eccellenza nel sales management”, Egea, chapters 2, 3, 4, 5 e 9.
-Cassia, Ferrazzi (2016), “L’industria dell’auto. Come la globalizzazione cambia la macchina che ha cambiato il mondo”, Libreriauniversitaria.it Edizioni.

For not attending students:
-Valdani, Bertoli (2014), “Marketing internazionale”, Egea: chapters 1, 5 (only par. 5.1, 5.2, 5.3 & 5.4), 8, 9, 10 & 11.
-Sisti, Guenzi, Caiozzo (2015), “Gestire le vendite. L’eccellenza nel sales management”, Egea, capitoli 2, 3, 4, 5 e 9.
-Cassia, Ferrazzi (2016), “L’industria dell’auto. Come la globalizzazione cambia la macchina che ha cambiato il mondo”, Libreriauniversitaria.it Edizioni.
-Cassia F. (2009), “Business-to-business branding: continuità, discontinuità e problemi aperti” (article posted on the course web page).

Assessment methods and criteria

The exam consists of a written test which includes five questions to assess accurate knowledge, followed by an oral exam. The oral exam is compulsory only for those students that have obtained a particularly high mark in the written test, for all other students it is optional.

Teaching aids

Documents

STUDENT MODULE EVALUATION - 2016/2017